Terms of service

Terms of Service

Vacation Spas Direct

A DBA of Kansas Coatings LLC

Website: https://vacationspasdirect.com

1. Acceptance of Terms

By accessing or using the Vacation Spas Direct website located at vacationspasdirect.com, including any subdomains, content, services, and transactions conducted through the website (collectively, the “Site”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, do not use the Site.

2. Eligibility

You must be at least 18 years of age to use this Site or make a purchase. By using the Site, you represent and warrant that you meet this requirement.

3. Products and Services

All products are subject to availability and may be modified or discontinued at any time without notice. Product descriptions, specifications, images, pricing, and availability are provided for informational purposes and may change.

We reserve the right to limit quantities, refuse service, or cancel orders at our discretion.

4. Orders and Payment

Placing an order constitutes an offer to purchase. Orders are not binding until accepted by Vacation Spas Direct.

Payment must be received in full prior to shipment. We reserve the right to cancel or refuse any order, including due to pricing errors, suspected fraud, inventory limitations, or logistical constraints.

5. Shipping and Delivery

Shipping and delivery timelines are estimates only and are not guaranteed. Large freight items, including hot tubs and spas, require specialized handling and delivery coordination. Risk of loss passes to the customer upon shipment or delivery, as applicable. Additional shipping, freight, re-delivery, storage, or handling charges may apply.

6. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy, which is incorporated into these Terms by reference. Certain items may be non-returnable. Refunds are issued at our discretion and may be subject to restocking, freight, or processing fees.

7. Customer Responsibilities

Customers are responsible for ensuring proper site preparation prior to delivery, verifying product compatibility before ordering, and complying with all local codes, permits, and regulations related to installation and use.

8. Prohibited UseYou agree not to use the Site for unlawful purposes, to violate applicable laws or regulations, or to interfere with the operation, security, or functionality of the Site.

9. Intellectual Property

All content on the Site, including text, images, graphics, logos, and design elements, is the property of Vacation Spas Direct or its licensors and is protected by intellectual property laws. Unauthorized use is prohibited.

10. Disclaimer of Warranties

The Site and all products are provided “as is” and “as available”, without warranties of any kind, express or implied.

11. Limitation of Liability

To the maximum extent permitted by law, Vacation Spas Direct and Kansas Coatings LLC shall not be liable for indirect, incidental, special, or consequential damages arising from the use of the Site, products, or services.

12. Governing Law

These Terms are governed by the laws of the State of Kansas, without regard to conflict-of-law principles.

13. Changes to Terms

We reserve the right to update or modify these Terms at any time. Continued use of the Site following any changes constitutes acceptance of the updated Terms.